The key to optimizing learning and building long-term memory is to create ‘ownership’ of learning content. (Jensen, 2005; Poldrack et al., 2001) Below are facilitation skills I have been especially aware of lately in my work. These go beyond technique. They are more...
How Can We Design and Facilitate for Hospitality?
To feel a sense of belonging is important because it will lead us from conversations about safety and comfort to other conversations, such as our relatedness and willingness to provide hospitality and generosity. Hospitality is the welcoming of strangers, and...
Tips for Honouring and Inviting Diversity in Group Learning
In Canada we are fortunate to live with diverse cultural groups. However, at times, the way we communicate or approach interpersonal communication in one’s culture, can influence the way we engage and participate in a learning event when diversity is present. The...
Three Levels of Listening: Café Conversation, Part 3
[This post is the last in a summer series of three posts on Three Levels of Listening. Want to learn more? We invite you to read the first and second post, and download the tipsheet Three Levels of Listening.] Imagine this: You are sitting in a café with two...
Tips for Effective Time Management
Managing time is a challenge for even the most seasoned facilitators. Here are a few tips to help you ensure you facilitate the planned learning design in the designated time: Start on time. When learners don’t arrive on time, it can be challenging to know when to...
Ways to Support Change When Language or Memory Is a Challenge
When language or memory is a challenge for learners we need to find other ways to support a learner’s learning and plan for transfer. Here are a few ideas to consider. Take a photo of the learner with his commitment. This visual cue can serve as a reminder and help...
The Incredible Power of Silence in Learning
Participants relishing their productive silence at the October 2014 Foundations of Dialogue Education workshop in San Diego, CA With the speed of life and technology, it seems that many of us are managing our lives in 10-minute increments. Even that 10 minutes can be...
Introverts vs. Extroverts: Tips for Designing and Facilitating
Adapted from Susan Cain’s Quiet p342-344 and p348-9 Design Tips to Honour Introverted Learners: Include solo work as well as pair and small group work. All of us get a boost out of solo work – even if we are the type who don’t ask for it. Let learners surprise...
10 Tips for Managing Data to Document Learning & Change
It can be challenging to collect meaningful data from participants while facilitating dialogue. There we stand at the flip chart with markers in hand, racing to get their insights up on the wall while the dialogue flows past us. The conversation starts to go off track...
How to Facilitate Introverts and Extroverts in Your Group or Class
Whether you teach classes, run mastermind groups, or offer group coaching programs, understanding what makes introverts and extroverts tick will help you run your group better. We all know there are two personality styles that are polar opposites of each others,...
3 Things Seasoned Facilitators Can Learn From E-Facilitation
This post is the second in a series of three, co-created by Val Uccellani (Global Learning Partners) and Anouk Janssens-Bevernage (DynaMind eLearning). Read the other two posts in this series: 6 Core Principles, Virtually! and 5 Ways to Create Tough...
Naming the Work: Employing Verbs in Facilitation
I collect verbs. Until recently I assumed I was the only eccentric out there, engaged in doing so, but then I was introduced to Darlene Goetzman’s Voracious Verbs cards for facilitators. She, too, collects verbs. The verbs I collect come from resumés...




