As a Senior Manager at the Center for Care Innovations, Juliane provides strategic direction for practice transformation initiatives, trains and supports practice facilitation coaches and senior leaders in key improvement initiatives, and facilitates redesign efforts to improve patient outcomes. Prior to joining CCI, Juliane was a principal consultant at Kaiser Permanente’s Care Management Institute, where she worked closely with senior program and regional leaders to design and execute a national cancer care strategy, and led improvement portfolios in colorectal cancer, care coordination, and complex pediatrics care. Juliane has an extensive background in quality improvement and leverages her clinical psychology education and experience as a therapist to facilitate successful change management and care delivery optimization. Juliane received a bachelor’s degree from the University of Michigan, Ann Arbor, and a master’s degree in counseling psychology from Naropa University. Juliane was trained as an Improvement Advisor by Kaiser Permanente’s Improvement Institute with a focus on Lean and Six Sigma methodologies.