My friend and colleague, Paula Berardinelli, shared how she is doing her LNRA (Learning Needs and Resources Assessment) with seventeen students in an online graduate course on LEADERSHIP. Paula telephoned each of the seventeen, and succeeded in talking with fourteen students. One graduate student said," I have been a graduate student for two years, and have never before had this kind of opportunity to talk to the professor. " Paula reviewed the curriculum with each student, and heard their "hopes and fears", all the while learning about their singular context. "The dialogue begins long before the course does, indeed!" So does leadership.